Who we are: Belmorso Italian Gourmet is a trading name of Belmorso Ltd, registered in the Republic of Ireland, company number 732675. Registered address: Unit 2 Santry Hall Industrial Estate, Dublin, D09 Y2F7, Ireland. VAT number IE 4103049RH. Phone 086 815 2011, email info@belmorso.com.
Delivery
We deliver to addresses in Ireland. Delivery costs a flat €6.90 per order, and is free on orders over €50. There is no minimum order.
Customers in Dublin will hear from us about delivery within 24 hours of placing an order. Outside Dublin, we ship within 48 hours. Our courier delivers between 9am and 6pm and needs a signature. If nobody is home after a second attempt, the parcel goes to your local courier depot, and the delivery slip tells you where to collect it.
For deliveries outside Ireland, please contact us before ordering.
Your right to cancel
You can cancel your order for any reason within 14 days of receiving it. Just tell us by email or phone, then send the goods back within 14 days of telling us. We refund everything you paid, including the standard delivery charge, within 14 days, using the same payment method you used. If you cancel, you pay the cost of sending the goods back.
The right to cancel does not apply to food that goes off quickly, or to sealed food that you have opened, because it can’t be resold for health and hygiene reasons.
Faulty or damaged products
If something arrives damaged or faulty, or isn’t what you ordered, contact us within 30 days with your order number and a photo. We will replace it or refund you in full, including delivery. This doesn’t affect your statutory rights.